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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I am not sure if the AL facility is getting their pay each month, why are they always asking my husband to provide for his brother's needs/wants? That is what they get paid to do.
ALs do not provide for personal needs like, diapers, shampoo, favorite food ect. When brother signed on his room and board is one monthly charge. The other charged is based on his needs. The more help needed the more cost. Like dressing, bathing, pills. If they take brother to appts. there will additional charges.
Who is paying for his care? A POA or Medicaid. If a POA, they should be contacted for anything brother may need. If Medicaid, not sure what they provide other than paying for his rent and care.
My husband and I wore told by the administrator that everything is paid for by Medicaid and his check. The residents get about $62.00/ month to spend on drinks, snacks, cigs, etc. Why are we asked to purchase these things if that is what they are suppose to purchase with his money?
Hailey, I dont know if it’s because he’s LTC medcaid is pending or what. But he only gets $250 a month which goes to his facility $200 of it and pending disability.. He only has $50 left a month. But I received a bill from someone the nursing home deals with saying to make payment upon on receipt..
Chacaretoomuch8 I see what you are saying, now. Once approved for LTC Medicaid, they will pay for his meds. That is probably why you received a bill. Hopefully, everything will get straightened out once he is approved.
$62/month isn't a lot of money if he needs a haircut, incontinence supplies as well as smokes and snacks. Ask if they can provide an itemized list of all his extra purchases, it should help you to get a handle on where the $$ is going. - you may need to allow him to have only a small amount per week for his "extras".
What I suggest is you ask to see his personal needs acct. I received a statement every so often showing me the withdrawals made and the balance. Then you will see where his money goes. The facility is not allowed to use any of the money unless he or a rep has signed off on it. This money can not be used for his care.
And I know no AL that will see he gets his cigs or any personal items. Even in LTC thats families responsibility. What you do, is get what he needs and show a receipt to the person who handles the PNA accts and you get reimbursed.
The AL Mom lived in did not provide vending machines. So, if BIL is using the $62 how is he being able to?
This is what I bought for Mom in an AL. Her Depends, her soap/shampoo, wipes, haircut, toothpaste, clothing etc. I didn't buy snacks but did buy water and her favorite tea. They give them enough to eat they don't need to snack. Someone is always having a B/D party or they are celebrating a holiday.
How far is BIL into his Dementia? If this is taking a toll on your finances, maybe u might want to consider LTC. In that setting, his Depends are covered as is his toiletries. You would still need to supply clothing when needed (this is where PNA comes in) unless u don't mind the facility using donations. (They tried this with my Mom. She had 9 outfits which I washed. When I got to 2, I would wash the others, I guess when the aide saw 2 she thought that was all Mom had. And the tops they picked out! My Mom wouldn't be caught dead in.)
Is her a smoker? If so, a good time to wean him off. Like said, at $8 a pk at a pk a day is $56 a week. I personally would not be paying for this.
Hope u can find out what is going on. Come back and update us.
JoAnn29 Thank you so much for all the good information you provided.
My husband and I do not mind providing clothes and personal items for him. It just seems like we buy him clothing that is always missing.
Then the aids are calling us wanting my husband to bring his brother a carton of cigarettes. They said the residents get 7 smoke breaks a day. The aids also suggested to my husband and I to buy him a mini refridgerator to put in his room and for us to provide him drinks and snacks. We are like okay, but what is his $62.00 month being used for?
Countrymouse Here, you can get a carton of cigarettes for $35.00 a carton. The aids there said the residents get 7 cigarette breaks a day. So, you are right …. that is a lot of money a month for cigs.
Here is my husband and I thought on this. What in the world is people in these facilities smoking in the first place? That is not good for their health. Also, if they are in a Memory Care Unit ….. I will say no more. BIL stayed 5 days with my husband and I and never mentioned the word. Thanks though,
I never had an aide call me. I had a Medtech call. They are a step up from the aides. I had a white board in Moms room and the aides left me notes.
Now I am suspicious. I wonder if the aides are smoking his cigs. How far are you away from the AL? Maybe limit his smokes. Only take a few packs at a time and tell him thats it. 7 breaks. 7 cigs. Thats about a pk every 3 days. So 2 1/3 pks a week. So thats a carton a month.
I can see the frig for drinks but snacks don't need refrigeration. At Mom's AL, they had a snack room. All kinds of snacks were there and something to drink. Really, the way they are fed, snacks are not needed. He can always take his dessert back to his room for later. This would be where the frig comes in.
Clothing, at Moms AL each residents clothing was washed separately to cut down on it being lost. Check to see how its done at BILs. If all combined, then put his name on and in everything even his socks. There are iron on tabs. I even put Moms name in her shoes. I took pictures of her clothing. When something went missing I had the picture so they could find it. Even her glasses. I took pictures from every angle.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Who is paying for his care? A POA or Medicaid. If a POA, they should be contacted for anything brother may need. If Medicaid, not sure what they provide other than paying for his rent and care.
Really need more info to give accurate answers.
And I know no AL that will see he gets his cigs or any personal items. Even in LTC thats families responsibility. What you do, is get what he needs and show a receipt to the person who handles the PNA accts and you get reimbursed.
The AL Mom lived in did not provide vending machines. So, if BIL is using the $62 how is he being able to?
This is what I bought for Mom in an AL. Her Depends, her soap/shampoo, wipes, haircut, toothpaste, clothing etc. I didn't buy snacks but did buy water and her favorite tea. They give them enough to eat they don't need to snack. Someone is always having a B/D party or they are celebrating a holiday.
How far is BIL into his Dementia? If this is taking a toll on your finances, maybe u might want to consider LTC. In that setting, his Depends are covered as is his toiletries. You would still need to supply clothing when needed (this is where PNA comes in) unless u don't mind the facility using donations. (They tried this with my Mom. She had 9 outfits which I washed. When I got to 2, I would wash the others, I guess when the aide saw 2 she thought that was all Mom had. And the tops they picked out! My Mom wouldn't be caught dead in.)
Is her a smoker? If so, a good time to wean him off. Like said, at $8 a pk at a pk a day is $56 a week. I personally would not be paying for this.
Hope u can find out what is going on. Come back and update us.
My husband and I do not mind providing clothes and personal items for him. It just seems like we buy him clothing that is always missing.
Then the aids are calling us wanting my husband to bring his brother a carton of cigarettes. They said the residents get 7 smoke breaks a day. The aids also suggested to my husband and I to buy him a mini refridgerator to put in his room and for us to provide him drinks and snacks. We are like okay, but what is his $62.00 month being used for?
Here is my husband and I thought on this. What in the world is people in these facilities smoking in the first place? That is not good for their health. Also, if they are in a Memory Care Unit ….. I will say no more. BIL stayed 5 days with my husband and I and never mentioned the word. Thanks though,
I never had an aide call me. I had a Medtech call. They are a step up from the aides. I had a white board in Moms room and the aides left me notes.
Now I am suspicious. I wonder if the aides are smoking his cigs. How far are you away from the AL? Maybe limit his smokes. Only take a few packs at a time and tell him thats it. 7 breaks. 7 cigs. Thats about a pk every 3 days. So 2 1/3 pks a week. So thats a carton a month.
I can see the frig for drinks but snacks don't need refrigeration. At Mom's AL, they had a snack room. All kinds of snacks were there and something to drink. Really, the way they are fed, snacks are not needed. He can always take his dessert back to his room for later. This would be where the frig comes in.
Clothing, at Moms AL each residents clothing was washed separately to cut down on it being lost. Check to see how its done at BILs. If all combined, then put his name on and in everything even his socks. There are iron on tabs. I even put Moms name in her shoes. I took pictures of her clothing. When something went missing I had the picture so they could find it. Even her glasses. I took pictures from every angle.
White board, you just gave me a great idea. I also, will be looking for the iron on tabs.
Thanks again for all of this advice. It is much appreciated.