We are trying to get her qualified for Medicaid and she has lost her social security card. The SS office requires an official state ID, of which we can’t get due to her mental and physical disabilities. Social security won’t issue replacement card without proper ID and DMV won’t issue state ID card without a social security card and her being physically available, of which is impossible.
- One document proving identity, date of birth and legal presence in the United States.
- Know your social security number.
- Two different documents proving current residency in Minnesota.
Does she really have to come up with an actual SS card? Not just the number? Or does no one know her number?
There are other forms of proof that the DMV should take.
Mail a letter to her. That should be proof of address.
A Bill from Medicare, or letter from Medicare with her name and address.
If there is an old ID that has her photo, and other info on it that might also help.
If they do not do that they may have an option for you.
The Social Security website states any ONE of:
-US drivers license or other state ID (which I know you don’t have),
- a US passport (is this available)?
-Health insurance or Medicaid card (I know she doesn’t have a Medicaid card, but any other health insurance card? Has to have a photograph OR age OR date of birth.)
-medical record from a clinic, doctor, or hospital within the last two years. Has she seen a doctor or been to the hospital?
-A certificate of naturalization or citizenship.
I expect you’ve tried this, but perhaps the prior health insurance card, or medical record might be doable.
It looks like the replacement-card form can even be mailed in (vs bringing to the SS office), but that means she wouldn’t have to show up in person – and so you might be able to bring the forms yourself to the SS office and that you can talk to the Social Security people to make sure you have what they need.
(Edit: the list of documents above was provided after clicking through a few questions. The replacement/new card form itself, the SS-5, says in bold that you need a state ID or passport, but then under it says “If you don’t have these or can’t get them in 10 days, we may also take….” And lists the other options. )
we ordered online
They would require you to fill out a form and have her doctor fill out a form as well showing need for this service
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