I have been trying to get my grandmother into nursing home care. My grandmother is paralyzed on her right side from a stroke, and has Alzheimer's and dementia. My mom is the only one to take care of her. It’s becoming too much for my mom who has shoulder pain and was in the hospital not too long ago and had to go to physical therapy for her leg. Unfortunately the agency that sends home assistance won’t allow my mom to do that. They constantly asked if she’s fallen recently and she has and the doctors even found bleeding on her brain. Once she was fine she had to return home where she doesn’t want to leave her room and can’t go outside. She wants to go places but we can’t take her due to having stairs and it’s making her depressed. Anything we tell the agency they just request more hours and won’t listen to us or the doctors that have requested assisted living, she needs around the clock care. It will be healthier for her physically and mentally. She has Medicare and Medicaid. Is there any way she can get into a nursing home without the agency, cause they don’t care at all.
You need to have a very serious conversation, preferably today, with your grandmother’s primary care physician, or the one who ordered the in-home care. It sounds like Grandma is beyond Assisted Living and might need Skilled Nursing instead. Go through the doctor and explain to them that home care by your mother, you and/or the agency, is no longer sufficient and that you feel bullied by the current agency. I might even go so far as to call and send the agency a registered letter saying you are refusing any more care/visits from them. Ask the doctor to refer you to a facility.
I wouldn't talk to the home health agency about this anymore. They are misleading you guys for some unknown reason. They don't have a thing to say about where someone needs to go for care.
As others have said, talk to her doctor and explain that home care is to much and putting her caregivers health and wellbeing at risk. That you really need assistance with getting her placed in the appropriate care facility.
Also contact your local area on aging and they can give you resources to help you get started.