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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
As POA I would like to know what aids have been taking care of my mom. How do I go about finding this? I have sent emails to the director of nursing and administrator and they are refusing that information.
Your profile indicates your mother is in a nursing home. Assuming that’s correct, your mother is likely cared for at one time or another by every member of the staff. And though every nursing home aims for low staff turnover, it’s common for staff to change. If there’s an aide you’re particularly concerned about, you can request that person not be involved in your mother’s care. My mother lost her speech while in a nursing home, but still could indicate strongly to us the one time she was very unhappy with one CNA. My dad requested that person not provide care again for mom and the request was honored. It wasn’t long after that the CNA left the job. We never had a list of every name, but did get to know most of the regular staff. Being kind to them no doubt made a difference as did being involved as a family, my mother was blessed with good care. Hope you can achieve the same
Why haven't you gone there in person to check them out yourself?
Like others have commented, it's probably many different people. Unless you have a specific beef with how someone in particular is interacting or treating your Mom, knowing "who" the aids are doesn't matter unless you'd like to reward them.
FYI being a long-distance PoA is better when you spend at least several days visiting your LO and checking things out for yourself, and meeting the staff.
As an RN you know that one aide does not care for Mom 24/7. There are 2 or 3 shifts of aids. (8hr or 12 hr shifts) There are different ones on weekends. Turnover. I never worried who was caring for my Mom. She was clean and cared for. My DD is an RN in NHs and she never asked who was caring for her grandmother. The only time it would be relevant is if you saw neglect. Even then, not sure if they legally have to give you the name of the employee.
Do you visit mom or do you live away so you can not get there? I understand sorta why the administration does not want to give you the names. A list of Betty, Susan and Henry probably are not what you want. They are not going to give you Betty Johnson, Susan Phillips, Henry Miller. If mom is being cared for that is what you are concerned about. The names do not matter. They are employed by the facility, they have had background checks, they have in most cases been fingerprinted during that process and they are typically drug tested on a random basis. On the other hand if you live close by and you do visit ask them their names. In some facilities names are on a board in the room. (in some places, not all) If you are asking because you wanted to send a holiday gift many facilities pool gifts so that the staff you never or rarely see are included. Like the night staff, the people in the kitchen, grounds keepers, receptionist and so on.
And...if this is your only problem with the facility you are lucky. If there is a problem that is occurring or mom is not being cared for that should be addressed.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Why haven't you gone there in person to check them out yourself?
Like others have commented, it's probably many different people. Unless you have a specific beef with how someone in particular is interacting or treating your Mom, knowing "who" the aids are doesn't matter unless you'd like to reward them.
FYI being a long-distance PoA is better when you spend at least several days visiting your LO and checking things out for yourself, and meeting the staff.
I understand sorta why the administration does not want to give you the names.
A list of Betty, Susan and Henry probably are not what you want. They are not going to give you Betty Johnson, Susan Phillips, Henry Miller.
If mom is being cared for that is what you are concerned about. The names do not matter. They are employed by the facility, they have had background checks, they have in most cases been fingerprinted during that process and they are typically drug tested on a random basis.
On the other hand if you live close by and you do visit ask them their names.
In some facilities names are on a board in the room. (in some places, not all)
If you are asking because you wanted to send a holiday gift many facilities pool gifts so that the staff you never or rarely see are included. Like the night staff, the people in the kitchen, grounds keepers, receptionist and so on.
And...if this is your only problem with the facility you are lucky.
If there is a problem that is occurring or mom is not being cared for that should be addressed.