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Hi all, have a question about Medicare. Just received a bill from a local hospital for some lab work my late MIL had in July 2017. They billed Medicare part A/B $345.58. Medicare paid $33.77. They made an adjustment of -$150.81 and are demanding payment of $170. This hospital is in network if that makes a difference. We also have not received a statement from Medicare stating MIL could expect to pay this bill. My question is, aren’t they only allowed to bill the patient a maximum of 20%? Isn’t $170 more than 20%? All this Medicare stuff is confusing, I don’t know if it’s 20% of the entire bill or what Medicare paid. I don’t think she had medigap insurance (I’ve seen no evidence of it and unfortunately her box of important paperwork was pilfered by her partner before it was given to us and her insurance paperwork wasn’t there). Do we need to pay the entire $170 or can we fight this? Thank you!

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Call the billing department at the hospital and ask why the coinsurance is not 20%. Had she met her deductible already, or does this bill reflect the deductible amount as well as the bill?

The billing department is the place to start.
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Going to try and explain.

Normally if doctor accepts Medicare and your supplimental this is how it works.

Charge 345.58, Medicare approves 42.21, 80% is 33.77.
Difference between approved and 80% is 8.44 this is what ur supplimental should pick up. If the doctor is a Medicare doctor he cannot charge you more than the 8.44.

Trying to figure out how they got to 170. 00 due. This is how I got close.

Charged 345.58
Medicare 33.77-
_______
Total 311.81
150.81- adjustment
______
161.00
8.44 20%
_______
169.44 being billed.
Without seeing your paperwork this where I got. If he excepts Medicare the most he can charge you is the 8.44. He has to except the 33.77 because of his contract. If he feels Medicare has made an error he needs to resubmit. His office may have coded the billing wrong.

Like I said, without seeing your paperwork its hard but I think I have given you and idea how it should work.
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I would send death cert and let them go to all the trouble of billing her estate.

I think if you Google Medicare specialist you should find something.

I will PM u with the guy I used, maybe he knows someone in your area or can help.
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If they tell you they are correct, call Medicare if doctor is contracted with them. Explain that doctor is billing you more than approved amount.

20% is not based on the amount charged but the approved amount by Medicare. I think someone in the billing department has made a mistake. If the estate has no money, the bill can't be paid. You r not personally responsible for it.
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rocketjcat Nov 2018
The only thing I can think is the LAB they used is out of network. I ran into this a lot when mom was still on her Aetna plan. The doctors were in network , but the lab wasn’t. And the lab work was costly.
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When did she die? If it was longer than 6 months ago just send the rude man a copy of the death certificate.

I would look at her EOB, co-pays are such that you may or may not meet the deductible. It is a screwy system.

Can you contact a Medicare specialist insurance agent, they could look at the paperwork and help you understand.

Another avenue would be to file a Medicare fraud complaint, with your local office on aging helping you, that would get answers and resolutions.

I hope you can get this sorted out, I can feel your frustration. These scummy little vultures get off on making people crazy.
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worriedinCali Nov 2018
Thank you, she passed on June 1, 2018. The lab work was done in June 2017, Medicare paid $33 on 7/3/17. I don’t have an explanation of benefits for this. We’ve received multiple EOBd since she passed and not one said she was responsible for any charges and I don’t recall one for hospital lab work, most were for her oxygen machines and hospice care . I also don’t understand why we are just now getting this bill if Medicare paid their portion in July 2017! The lady at Medicare said she could order something, she didn’t call it an EOB but I think that’s what it is and she said when we get it, we can call back to discuss MILs account. I’ll let my husband call and order that if he wants to fight this. We’ll send the hospital a copy of the death certificate, maybe they will write off the bill. If she owes it, the estate has no problem paying it but I really think they are being vultures & they are overcharging! And if she knew she had to pay, she would have paid them at the time of the services! She never wanted any outstanding debts, ever. She never let things go unpaid. I don’t know of any Medicare insurance agents here but will start looking!
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I hope the billing department can help you resolve this.
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Cali - yes & there’s likely to be others.
Remember it’s her debt not yours.
Is hubs opening probate? Or that boy friend of hers? Personally I’d kick this bill and any others that show up......and it can take years for the billing cycle to run its course..... to the ”unfortunately Jane Smith Jones, whose bill this is, died on xbxncnc and its anticipated that her heirs will be opening probate in the future. Your bill will need to file according to CA probate code as a debt against her estate. And remember - insert name of debtor here - there will be a NOC (Notice to creditors) in the newspaper of record for her probate court as to where that claim is to be filed”
Then hang up.

Really after the first couple of these, you’ll have this response down pat.
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worriedinCali Nov 2018
Thank you. No there is no probate, she had a trust created when she went on hospice so we are able to skip probate. I do know that her boyfriend called probate within days after her death and made a comment the following week that he was seeing a lawyer—we don’t know anything about any of that and haven’t heard anything since. I don’t know if he can open probate since there is a trust.
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I read the response about the rude man. He is wrong. Mom is not responsible because the doctor coded the lab work wrong. If billing is aware of this, they need to contact the doctors office and ask for a correct coding. Then they resubmit the paperwork to Medicare. You are not able to do this. Its their responsibility.

Signing a paper saying Mom would be responsible for any balance refers to the 8.44 if her suppliment doesn't pick it up or her deductable not satified. The lab has excepted the $33 (80%) they are entitled to 8,34 the 20%. That is all.

Since it seems like boyfriend has taken over, give him the bills. He needs to have a list of debts. He also should be figuring this all out. Give him my breakdown. If he took all the paperwork, then he may have the Medicare and supplimental paperwork. The supplimental will show the breakdown. What Medicare paid and what they paid or didn't pay. Always use the supplimental to determine what balances are left.

I just went thru something similar.
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worriedinCali Nov 2018
Sorry for the confusion, MILs partner has not taken over! The first few days after MIL passed away, he was meddling and making phone calls on behalf of the trust when he shouldn’t have been doing that and one of the phone calls he placed was to probate. He was trying to keep in control probably to cover his tracks and keep us from finding out about the money he stole. My husband took care of that and told him to butt out. My husband is executor and is handling everything himself.

and thank you, I assumed the paper she signed was in reference to the same thing, not that she would be responsible for the rest of the original amount.
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Joann29 the statement reads as follows:

laboratory charges $354.58
medicare O/P contr adj -$150.81
medicare A/B payment -$33.71
amount MIL owes. $170.00

that is the only information on the statement.

and again this was sent by the hospital. They have their own labs. This wasn’t an outside lab. And they take Medicare (aspire health plan). So when I call, it is correct they should have only billed 20% of $33.71?

also the lab services were actually 6/13/17. Medicare paid $33 in July 2017. I wish I could call and tell them they are 6 months too late and that if they want to get paid, they should bill their patients in a timely manner!
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It is 20% after the deductible is met. Are you certain that the deductible was met in it entirety? It is like 4 grand and 184.00 for a different deductible. 2 deductibles and it is a bit confusing. I would think that the deductible was not met.

They can only charge what Medicare approved for the services.

If your MIL has died, send them a copy of the death certificate and that should be the end of it. I believe they only have 6 months after death to file a bill against her estate, after that they are out of luck.

If she ever had a supplemental insurance, you would have seen a bill or auto-withdrawal for premiums.

I would contact Medicare and ask them to help you understand how it works.
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worriedinCali Nov 2018
Yes the deductible was definitely met—she had a lung biopsy in January 2017 and was in the ICU for 24hours afterwards following it and spent another 1 or 2 nights in a regular room. Definitely no supplemental insurance then-I’ve gone over bank statements going back 10 years, she never paid a health insurance premium.
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