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She says she throws it away, but she has stacks of it all over. She says she doesn’t send them anything, but she has been for at least 7 years that I know. I recently found duplicate checks from 2017. Until then I didn’t know it had been going on that long and probably longer! I’ve told her these are scams and she just looks at me like I’m a babbling toddler. She gets 50+ pieces of mail per day. I’ve put her on the direct mail list, but you have to directly contact every business or organization that you’ve worked with or donated to. So it’s very difficult to get it slowed down, much less stopped.

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My husband and his siblings offer to put the mail she wants to send (with checks in them for money she doesn’t have) in the mail box for her. But they take any thing that isn’t important (they have all her bills automatically drafted) and they just throw them away or burn them. This way, she’s happy that her mail is getting sent, and they’re content that the checks aren’t getting cashed. No more overdrafts, but she still gets to read her mail that has come to be her most important focus in life - she’s 91 years old.
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Do not call or email organizations to get off their mailing lists. Most of them are scams that would love to have your telephone number and email. They will then use it and/or sell it to other scam organizations. Even legitimate organizations are hard to disconnect from. If feasible, the best way to stop receiving and hoarding junk mail is to intercept it and go through it to remove obvious scams and money solicitations from charities. Forwarding the mail is ok if you plan to keep up with bills that will be mixed in. Otherwise, sorting it after delivery is really the only way. That works best out of sight of the hoarder because they will most likely interfere with the process. Garbage in - garbage out. Be sure to shred or at least tear up the addressee’s name and address so dumpster divers can’t get it.
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Contact the local post office. They can make sure she does not receive this type of mail.
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Daughterof1930 Apr 14, 2024
That’s way overestimating the concern and care of the postal service
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My husband had the brilliant idea to get my mom an Apple credit card, it has no numbers on it so she can't give them away! You can also set her up as "family" to monitor what she is buying, just in case. She can still use it at the grocery store and coffee shop like a regular credit card. She forgets everyday of course, complains she couldn't give the nice man on the phone her credit card number because there were no numbers! Can no longer re-renew her magazine subscription. She'd already renewed so many times she's paid through the next 7 years. We took her checks away two years ago and everything is on autopay. Very close to needing to shut down the entire mailbox and email.
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Jacelam, in reading your post it reminded me of my MIL. When we started cleaning her house out my SIL found a chest of drawers filled with plastic grocery bags and in those bags was junk mail and "gifts" from charities, the Vets and Readers digest. When finally sorted out, they items covered her kitchen table. Mostly address labels and note cards and tablets and cameras. My niece gathered them up and took to a charity thrift shop. I am sure my SIL had all mail rerouted to her. Never thought to ask if the junk mail followed.
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I have the same problem with my husband. He gets 40 plus junk mail including magazines daily. Says he tells them not to send, but I don't believe the people who receive the mail pay any attention to it. If the envelope doesn't have money they just toss it. I have started filtering his mail. Throwing away some each day hoping it will slow down if no response returned. He has one whole side of a double bed full of unanswered, outdated mail. There is no reasoning with him. I am at my wits end. Trying to find an assisted living place we can afford to no avail. Everything is so expensive and we will soon be asked to move out of this facility if he gets lost walking again. :-(
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Anxietynacy Apr 13, 2024
Well think of it this way, your loved ones are giving the post men a job and keeping the postal service going. Some people get hardly any mail anymore
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Groundhogday: In all likelihood, it can't be stopped. I've tried to stop junk mail with zero success.
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Unfortunately, likely can't stop this train.

I've created labels "return to sender; take off mailing list" - covering up your mom's name and address. Some of this may be returned. It won't stop it though.

I believe you are right - each mail piece needs to be addressed separately. Once on a junk mail list, it grows expeditiously.

Lots depends on the follow up you might be able to do:
Is your mom a hoarder?
Does she have dementia? what kind?
Anxiety? how to address?
Bordem - perhaps part of the reason she does this.

Time to move into a facility?
Or have a person move in with her (caregiver).

Take away access to sending money; you get on all her financial accounts.
This is the most important part. That she is unable to send $ to anyone.
You must get legal authority to manage her finances. I believe you can also block her use of accounts / credit cards / checking accounts to a limit. Perhaps make this a $10 limit, if that is possible. Or block all use.

Gena / Touch Matters
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TouchMatters Apr 14, 2024
You could have all her mail go to a POX and you check it.
She won't know of this change.
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AARP recent newspaper all about scams.
They have a new hotline you can call in which an "advisor" (a trained volunteer) will talk with people about attempted scams. Because most elders involved in all this use it as sort of a remedy for loneliness and a social outreach, giving your Mom this number may help her to talk with someone about common scams out there.

The number is 877 908 3360 for AARP fraudwatch network helpline.
They recommend putting this number into your smart phone numbers and call when suspicious or to report new fangled attempts to get your money. It's sure going into mine!
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This is my first time posting on Agingcare but I’ve been reading for several. Thank you all.

After a series of falls my 80-year-old sister-in-law ended up in assisted-living. We lived two hours apart. She dreamed of going home at some point so we didn’t sell her house. Her longtime next-door neighbor took her mail to her. He mentioned to us she received piles of junk mail, catalogs, and magazines.

When I visited her, her apartment was littered with partially paid bills, donation requests and order forms for junk from the catalogs. There were also overdue notices from the utilities for her house and multiple copies of magazines because she had been renewing her subscriptions randomly. She was mailing in those “ order now – pay later” postcards that fall out of magazines.

She had been telling us she was taking care of all of this, but she wasn’t. That part of her life was gone. I dumped everything into a bag and took it with me.

At that point, we activated the POA , went to the post office, and used the mail in form to have her mail forwarded to us. I checked the vacation box on the form. We also initiated “change of address” on some of the items.. I contacted the magazines via the Internet and phone, and canceled the multiple subscriptions on the magazines. They issued refunds. For her utilities, we went to auto pay.

We mailed back the solicitations with self addressed postage paid envelopes, We stapled a small note to the solicitation form that said there would be no more contributions from this address/ person. Please remove this address from the mailing list.

Everything was forwarded to us… even ads for new windows and generators. Her neighbor took magazines to her that she continued to enjoy. Overtime, she lost the ability to write checks and to use the phone.

Now, almost 3 years after we did this and 2 years after her death, we continue to receive an occasional junk catalog and solicitations for a boys school somewhere in Kansas. But most of it has stopped.

Hope this is helpful.
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Fawnby Apr 12, 2024
You did it exactly right!
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This is what I did, if a self-addressed envelope is included, you put everything sent in it. Have the pc of paper showing her address on top with "Take me off your mailing list". If no envelope, find their site and send an email telling them to stop. If 800 number call.

Do not allow Mom to sign up for Magazines and no contests, they sell addresses.

Here is the Federal Trade commissions info on Junk mail

https://consumer.ftc.gov/articles/how-stop-junk-mail

My Mom did not get much junk mail but I was able to stop most of it.
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Places that ask for donations are the worse for repeated mail. That is one reason why I stopped donating to the larger well known ones as I was sick of getting mail every week from them, month after month, year after year. Sending mailing labels, sending note pads, sending pins of their organization, blankets, etc. If they can spend money on such mailings, then they don't need my donation. Yes, make it stop !!
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I think I see two issues.

1. Mom needs a purpose. Collecting mail, reading it, replying is all 'work'. She propably can't do housework or shop outside much?

Fiding a replacement activity that provides her interest & value.. this may be be tough. Reminds me of the Hoarders TV show where desipite the house being FULL, the occupant is down at the thrift shop everyday. People need activity.

2. Who is in charge?
If Mom is living in her own unit but this is your Son's property, then technically he is her Landlord. Yes?

As her Landlord HE gets to have rules that control what is reasonable. No overfull letterbox, no piles of papers inside (fire risk). Tidy up or move on Grandma!

Is he willing to be the 'Bad Guy'?

Or can a comprimise be found?
Eg Choose 3 charities/cateloges ONLY & only 2 months back issues stored.
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Groundhogday Apr 7, 2024
I have definitely thought she needs another hobby! I guess giving to these scammers makes her feel like she’s doing something meaningful, even if it’s not true. She’s never been one to do crafts or needlework. She has always done her own yard work and gardened until a couple of years ago. She used to do puzzles, but has no interest in them anymore. She doesn’t like to read anymore. She’s been invited several times to seniors functions at church, but is never interested. I don’t know what to do with her anymore! We are hoping she will help with the gardening at my son’s place.
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I did not read all the posts . So forgive me if this is a duplicate .

They have mailboxes that the mailman can put the mail in it , but then you need a key to get it out . Don’t give Mom a key to it . This way you go through her mail first .
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strugglinson Apr 6, 2024
THis could be the best way! If she argues and gets mad that she cant get to her own mail you can either say 1) tough luck Mom, this is how it is , or 2) use some excuses eg, "Mom these days there are mail thieves going through people's mail (which is true), its best if we have it locked and one of us will open it and then give you the mail"..... something like that
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Hi Groundhogday ,

you mention "She wants to do everything her way ". That plus the other aspects sounds very much like my dad. The problem with "She wants to do everything her way " - eventually this has to give. For the caregiving family, eventuallly you just cannot any more let them get their way with everything. I have found this the hardest part, to reverse this dynamic of my dad dictating his way. But I have found its now essential to do this. Can he chose if he wants chocolate or strawberry ice cream for dessert? Sure, for that he can have his way! but for potentially dangerous decisions, I'm fighting hard to reverse this. FOr things like mail, just not having him see it has been the best way. You will even see my post about being POA and whether to disclose to him damage to his house! So far I have not disclosed it as he will want the repair of it "done his way" which likely will be a disaster ( as now I discover that for 10 years he was doing crazy patchwork repairs, which has led to a disaster of a house!)
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MeDolly Apr 6, 2024
Amazing isn't it? My mother does not have dementia she is just very old, like 99!

Anyway, took my brother & I years to pry her out of her house into AL. So many surprises when we really got into her house, cost her $30,000 just to get it saleable. We did not ask for her permission we just got the deed done.

Here is the kicker, she loves AL all the activities and new friends, now she says "I wish I had moved here10 years ago"!

Go figure!

Go figure
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Not sure why I'm laughing. I get at least 6 inches a day of crap mostly magazines. I have tried to cancel them without any response. She even gets books delivered monthly. Today she was getting agitated over some bill on her bank statement. She was looking through something from 2011. She keeps everything and then at night goes through stuff and scatters it all over the house. So frustrating but I really relate to this.
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How close are you to her and how often do you see her?
She is at home, is she, and suffering no dementia.

If she is home in her own home and handling her own life there is little you can do with this habit/compulsion and it is exceptionally common.
If she has dementia you can attempt to protect her by taking over management of her accounts and bills.
If you are at some in between place where you see her daily you might consider doing a change of address where you get the mail first, and monitor it.

This is a tough one. I wish you good luck.
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Groundhogday Apr 6, 2024
She had lived alone until the end of January when she fell and broke her pelvis. We had been trying to get her to move for months,(after doctors said she shouldn’t be living alone anymore)and she wouldn’t agreed to do it until summer. But then she fell on ice and that ended the argument. She lives with my son and his family, about a mile and a half down the road from us. She has her own bedroom and bathroom. While she had limited mobility we did screen her mail. But now she’s back to normal and watches for the mailman every day. She doesn’t think she has dementia and doesn’t see a reason for anyone else to do her bills/checkbook. We are in the process of emptying her trailer and getting it ready to sell.
It seems the better she feels physically the more irritable she is. I know she’s unhappy about losing her own place.
She wants to do everything her way and is very hard to deal with. There isn’t money for assisted living and she would hate being put in any kind of “home”.
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I feel your pain! My dad has the same problem. I have contacted 20+ organizations to ask he be removed from their lists, but they sell the info to other similar organizations. I do try to get to their mailbox first when I can, but that's probably 1-2 times per week. For better or worse, he's not always able to fill out the forms correctly, so often the donations don't go through.

It's maddening, but their bank has automatic overdraft protection. So even though I've canceled all his credit cards and taken away his access to his retirement accounts, and I make sure to leave no more than $200 in his checking account where he has only a debit card, if he charges more than that, they will cover it and charge him for it. Aarrggh. If it continues I may have to take away his debit card.
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With Alzheimer's, someone should be staying with mom at all times, "independent and stubborn" or not. Then, she's monitored for writing scam checks and also all the incoming mail. You cannot get thru to a dementia sufferer that she's being duped. In fact, you can't get thru to her on ANY subject because her brain no longer absorbs new information. I could answer a question for my mother one day, get the issue resolved, or so I thought, until the next day when she'd ask the same question again. She had HER answer etched in her brain, so no matter what I said, it didn't matter. On and on this went, until she was asking me the same questions constantly and calling me a liar if I gave her an answer that didn't jive with HER idea of the truth. Groundhog day indeed, and a no win situation.

Folks with AD and dementia need their world's to be shrunken down so there's very few decisions for them to make. Decisions lead to confusion and trouble. In Memory Care Assisted Living, their biggest decision in a day is which of 2 plates to choose for dinner. Replicate that smaller world for mom at home and have the checkbook vanish and the decisions removed, for the most part. Look at the mail and remove 90% of it BEFORE she sees it.

Best of luck to you.
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Rogerwyatt7890 Apr 6, 2024
I check her mail daily and toss any trash before it even gets into the house. It is true though cancelling stuff now is really ridiculous.
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THis can be dangerous. Also the spam phone calls targeting seniors.

The problem with USPS divert/ forward is that it only forwards first class postage. Junk level mail still goes to the box!

Sounds like she is living alone.? Can you get to the mailbox every day and beat her to it?

The problem with USPS divert/ forward is that it only forwards first class postage. Junk level mail still goes to the box! What you could do is see if you can take away mailbox at the house, and set up a PO Box at the post office, tell them you want ALL mail to go there, and then you or another family member sort through it and only take her to real mail she needs to see
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Geaton777 Apr 6, 2024
Then do a Change of Address?
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Go online to USPS.com and divert her mail to your house. Then just put her "real" mail in her box. Also, you may want to take away her checkbook. My MIL got $900+ of overdraft fees and boxes and boxes of duplicate checkbooks before we realized how bad her memory impairment was.

Put all her bill payments on autopay through the bank or her credit card. Remove her debit card. Keep only the bare minimum of cash in her checking to cover bills and expenses. All other cash goes into her savings account where she cannot easily access it.

Give her a pre-loaded cc so you control the amount on it and she can spend it on herself and not give away her money.
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