My mom is at home, in a lovely home, with home care services and home health care services. She sees her primary doctor every 3 months. Someone is with her at all times. She is 92, has dementia, and is confined to a wheelchair but in good overall health.
This morning I got a call that someone called Adult Protective Services. I am meeting the rep this afternoon. I called both the home care and home health agencies, and they were both breezy and said no worries. I also have a call in to my elder attorney.
There is absolutely no basis for a report, and I can't imagine anyone who knows me thinking there could possibly be an issue. There are no vindictive neighbors or relatives. The only ones I can come up with are a helper from the home agency who recently left - a little crazy - and a former home health nurse from the agency - I requested a new nurse. The other option is someone via Facebook, but that seems like a stretch.
Any advice? Needless to say, I am upset.
Several years ago I arrived at my parents IL apartment to find an APS agent just leaving. Seems a neighbor called and complained about my mothers driving. Nothing to do with me - other than I couldn’t get my mother off the road at that point in time. The agent agreed that there was nothing I could do as my mother was a competent adult.
So yeah, what the complaint is actual about would make a big difference in how much or little it might effect you.
Therefore I would not even mention the "source" of the complaint this afternoon to the Rep. I suspect they will have alot of questions for you....let them take the lead here. This may also include a visit to your Mom's home with a discussion with the on duty caregiver. Once they see there is no basis for the complaint I assume they will suspect/know it was a false claim.
Never the less...VERY disturbing. My Mom is HOH....hard of hearing...almost deaf in 1 ear. I have been half expecting a call from APS myself! Only because I have to yell sometimes to be heard by her and a passerby might misconstrue this as abuse!
Please let us know how it goes...am so curious as to how it all works.
Good luck...you got this!
What complaint was made?